Support
Go Live Checklist
Production readiness checklist for launching your HyreLog integration.
Authentication And Security
- Production API key created and stored in secret manager
- Separate keys per environment (dev/staging/prod)
- Key rotation procedure documented
Event Quality
- All critical user/admin actions mapped to categories/actions
- Actor and resource identifiers included where appropriate
- Idempotency keys added to retryable ingestion flows
Reliability
- Retry logic with backoff for transient API failures
- Pagination handling implemented for event listing
- Monitoring and alerting on API error rates
Webhooks (If Used)
- Endpoint is public HTTPS and returns fast
2xx - Signature/secret handling verified in your receiver
- Delivery failure monitoring in place
Exports (If Used)
- Export filters tested for required date windows
- Download flow tested for large files
- Data retention and storage policy confirmed
Support Readiness
- Team knows where to find troubleshooting docs
- Support escalation template pre-filled for your environment
- On-call owner defined for launch window